Exhibitor Frequently Asked Questions
How can I participate in the Texas Restaurant Show?
To exhibit, a company must offer a product or service directly related to the foodservice industry. For session pricing and sponsorship information, please check out our Book a Booth page on this website, email us or call 512-457-4196.
What are the dates, hours and location of the 2024 Texas Restaurant Show?
Location: Henry B. Gonzalez Convention Center, San Antonio, TX
TEXAS RESTAURANT SHOW FLOOR & EDUCATION
Sunday, July 14 | 9:30am - 4:00pm | Texas Restaurant Show exhibit floor and education sessions
Monday, July 15 | 9:30am - 4:00pm | Texas Restaurant Show exhibit floor and education sessions
What are our move-in and move-out dates?
Move-in: Friday, July 12 and Saturday, July 13 | 8:00am - 5:00pm
Move-out: Monday, July 15 | 4:00pm - 10:00pm, Tuesday, July 16 | 8:00am - 12:00pm
How do I register my booth staff?
Use the link in your exhibitor portal to register. For any questions, please contact us via email us or call 512-457-4196.
How do I make arrangements for booth furnishings, utilities, etc.?
Exhibitors can use the GES webpage (coming soon) to order furnishings and other services.
How do I get listed in the Texas Restaurant Show app?
Login to your Online Exhibitor Portal and upload your company description. Your company listing will be in the official show mobile app, and in the online floor plan of exhibitors on txrestaurantshow.com. Listings are FREE and available to all exhibitors.
Are children allowed to attend the Texas Restaurant Show?
No, children are not allowed to attend the Texas Restaurant Show, including infants and toddlers. No one under the age of 16 will be admitted. This rule is strictly enforced and applies to both attendees and exhibitors.
How can I promote my company's participation at the Texas Restaurant Show?
Show management provides marketing materials to help you promote your participation. Free materials will be posted online and consist of guest passes for your VIP customers, the Texas Restaurant Show logo to add to your webpage, Show Specials, mobile app promotion, and several other pre-show marketing suggestions. We want to help you be prepared for the best show experience! Check out our marketing resources for more information.
Where do I mail my application and deposit or final payment?
For mailings through the United States Postal Service, please make check payable to Texas Restaurant Association and send to: Texas Restaurant Association, 512 East Riverside Dr., Suite 250, Austin, TX 78704.
Can I use a credit card to pay for my booth?
Yes, we accept all major credit cards (American Express, Visa, Mastercard, and Discover). There is an area on the 2024 booth application/contract for you to provide your credit card information. You can also give your credit card number to our Exhibitor Account Services Director, Dave Heiges, over the phone by calling 512-457-4196
.
Which companies does the Texas Restaurant Show work with?
Please beware of housing, exhibitor services and/or audio-visual company poachers that may contact exhibitors regarding hotel rooms, exposition services or audio-visual equipment for your booth at the Texas Restaurant Show. We are NOT working with any companies that would contact you directly to provide housing, services or audio-visual rentals. Please ignore these pirating calls and/or emails even if they appear to be legitimate (by stealing and using the TRA/Texas Restaurant Show logo).
We do not sell or distribute exhibitor or member information! Exhibitor and exhibitor contact information is only displayed on our online floorplan and in show app. TRA staff will never contact you about our hotel block, booth rentals/services, or attendee lists.
Below are our ONLY authorized vendors:
- HelmsBriscoe - Housing Vendor
- GES - General Service Contractor
- Smart City - Internet
- Florabunda - Florals
- American Tradeshow Services - Exhibitor Lead Retrieval
- The RK Culinary Group - Catering
- Freeman - Electrical & Plumbing
Please report any unauthorized solicitations to [email protected].
How can I get a scooter or wheelchair accommodation?
For accommodations, please contact Hayley Savage.
Who should I contact with any questions?
Please contact Expo Services.